TopStep extends its sincere gratitude to all for their patience during this period of change. The TopStep team has been working to assist traders and address emerging issues.
Foundational Changes
Significant fundamental changes have been implemented, reflecting TopStep’s commitment to refining the trader experience and processes.
Enhanced Discord Support
The Discord platform has been revamped to provide traders with a more robust support experience. This enhancement encourages interaction between traders, facilitating knowledge sharing and potential collaboration.
Efficient AI-Powered Live Chat
An AI-powered live chat feature has been introduced to address traders’ inquiries and provide essential information promptly and swiftly.
Improved Onboarding and Clarity
TopStep has invested in enhancing the clarity of the onboarding process and platform connection videos, ensuring a smoother journey for traders.
Technological Advancements
TopStep’s technological infrastructure has undergone scaling efforts to enhance the overall trading environment.
Expanded Workforce
TopStep has expanded its team with over 20 new hires, with another group currently undergoing onboarding, reinforcing their support structure.
Anticipated Reopening
TopStep is preparing to reopen for new members from the waitlist. Those interested in becoming TOPSTEP Funded Traders can secure a spot by signing up on the waitlist.
In conclusion, TopStep’s ongoing improvements reflect their dedication to refining the trading experience. These developments, including team expansion and anticipated reopenings, underscore their commitment to their trading community.
